- Seriate Manifold Solution
Technical Support Engineer - Azure - Indore Location.
As an Azure Tech Support, you will provide a world-class customer service experience to Azure customers.

Skills Required:
• 1-2 years experience in any one or combination of Azure, Active Directory or other cloud
based system, and troubleshooting experience
• Passionate about delivering the ultimate customer experience
• Demonstrated professionalism in resolving customer issues
• Success at working in a team environment where a customer obsessive culture is paramount
• Demonstrated problem-solving skills including: identification of issues, obstacles
and opportunities and development and implementation of effective solutions
• Demonstrated ability to think on your feet and take a methodical approach to troubleshooting.
• Commitment to meet and exceed individual and team KPIs
• Excellent written and verbal communication skills
• Understanding of Azure capabilities, plans, service descriptions and features
• Experience with desktop administration
• Experience with remote desktop support
• Knowledge of concepts and best practices relative to call center methodologies
• Demonstrated Insight: the best and the brightest thinking with the capacity to gain an
accurate and deep understanding
• Demonstrated Execution: ability to take action and follow through
• Demonstrated Results: ability to make a difference by successfully exceeding expectations
on established metrics
Desired Skills & Experience:
• Certified in Azure by Microsoft
• Experience with Microsoft Windows operating system environment
• Experience with server and network administration (Windows or Linux)
• Experience with ITIL methodologies and best practices
• Experience with server & network administration
• Understanding of DNS
• Experience with POP/IMAP/SMTP
• Concepts of Networking Fundamentals
• Level 2 Azure Support Engineer
• Azure set up from start to finish
• Azure installation and Activation
Salary Range:
4.5 LPA to 6.5LPA(based on Experience and Communication)
Excellent Written & Spoken English Communication skills required.
How to Apply:
Share your resume to hr@seriatems.com - Mention (MicrosoftAzure-Indore)
(Freshers do not apply). Apply only if you relevant experience
No charges & No fees