Technical Support Engineer - Azure - Indore Location.

As an Azure Tech Support, you will provide a world-class customer service experience to Azure customers.

Skills Required:

• 1-2 years experience in any one or combination of Azure, Active Directory or other cloud

based system, and troubleshooting experience

• Passionate about delivering the ultimate customer experience

• Demonstrated professionalism in resolving customer issues

• Success at working in a team environment where a customer obsessive culture is paramount

• Demonstrated problem-solving skills including: identification of issues, obstacles

and opportunities and development and implementation of effective solutions

• Demonstrated ability to think on your feet and take a methodical approach to troubleshooting.

• Commitment to meet and exceed individual and team KPIs

• Excellent written and verbal communication skills

• Understanding of Azure capabilities, plans, service descriptions and features

• Experience with desktop administration

• Experience with remote desktop support

• Knowledge of concepts and best practices relative to call center methodologies

• Demonstrated Insight: the best and the brightest thinking with the capacity to gain an

accurate and deep understanding

• Demonstrated Execution: ability to take action and follow through

• Demonstrated Results: ability to make a difference by successfully exceeding expectations

on established metrics

Desired Skills & Experience:

• Certified in Azure by Microsoft

• Experience with Microsoft Windows operating system environment

• Experience with server and network administration (Windows or Linux)

• Experience with ITIL methodologies and best practices

• Experience with server & network administration

• Understanding of DNS

• Experience with POP/IMAP/SMTP

• Concepts of Networking Fundamentals

• Level 2 Azure Support Engineer

• Azure set up from start to finish

• Azure installation and Activation

Salary Range:

4.5 LPA to 6.5LPA(based on Experience and Communication)

Excellent Written & Spoken English Communication skills required.

How to Apply:

1. Share your resume to hr@seriatems.com - Mention (MicrosoftAzure-Indore)

2. (Freshers do not apply). Apply only if you relevant experience

3. No charges & No fees

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