Technical Support Engineer - Microsoft O365 - Indore Location.

As an O365 Tech Support, you will provide a world-class customer service experience to O365 customers.

Skills Required:

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1-2 years experience in any one or combination of O365, Active Directory or other cloud-based systems, and troubleshooting experience

Understanding of O365 Suite and environment

Understanding of O365 capabilities, plans, service descriptions and features

Experience with a desktop administration

Experience with remote desktop support

Knowledge of concepts and best practices relative to call centre methodologies

Excellent knowledge and troubleshooting experience in support of legacy Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, etc.)

Desired Skills & Experience:

Experience with Microsoft Windows operating system environment

Experience with server and network administration (Windows or Linux)

Experience with ITIL methodologies and best practices

Experience with server & network administration

Understanding of DNS

Experience with POP/IMAP/SMTP

A+, Network+, or MCP certification

Concepts of Networking Fundamentals

Microsoft Visio*

Salary Range:

4.5 LPA to 6.5LPA(based on Experience and Communication)

Excellent Written & Spoken English Communication skills required.

How to Apply:

1. Share your resume to hr@seriatems.com - Mention (Microsoft365-Indore)

2. (Freshers do not apply). Apply only if you relevant experience

3. No charges & No fees

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