Technical Support Engineer - Microsoft O365 - Indore Location.
Updated: Dec 9, 2019
As an O365 Tech Support, you will provide a world-class customer service experience to O365 customers.
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1-2 years experience in any one or combination of O365, Active Directory or other cloud-based systems, and troubleshooting experience
Understanding of O365 Suite and environment
Understanding of O365 capabilities, plans, service descriptions and features
Experience with a desktop administration
Experience with remote desktop support
Knowledge of concepts and best practices relative to call centre methodologies
Excellent knowledge and troubleshooting experience in support of legacy Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio, OneDrive for Business, etc.)
Desired Skills & Experience:
Experience with Microsoft Windows operating system environment
Experience with server and network administration (Windows or Linux)
Experience with ITIL methodologies and best practices
Experience with server & network administration
Understanding of DNS
Experience with POP/IMAP/SMTP
A+, Network+, or MCP certification
Concepts of Networking Fundamentals
4.5 LPA to 6.5LPA(based on Experience and Communication)
Excellent Written & Spoken English Communication skills required.
How to Apply:
Share your resume to firstname.lastname@example.org - Mention (Microsoft365-Indore)
(Freshers do not apply). Apply only if you relevant experience
No charges & No fees